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Privacy Policy

Last Updated: December 23, 2024

 

This Privacy Policy ("Policy") describes how BookItHome ("we," "our," or "us") collects, uses, shares, and protects personal information when you use our website and services (collectively, the "Services"). This Policy applies to information we collect through our website, in email, text, surveys, and other electronic communications between you and BookItHome.

 

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

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1. Information Collection​

1.1 Cookies and Tracking Technologies​

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or anonymize it.

  • Enable essential website functionality;

  • Analyze website traffic and usage patterns;

  • Remember your preferences and settings;

  • Improve our Services and user experience.

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You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services. We use the following types of cookies:

  • Essential cookies required for basic website functions;

  • Analytics cookies (through Google Analytics and Wix Analytics);

  • Preference cookies that remember your settings.

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1.2 Information You Provide

​We collect information that you voluntarily provide to us when you use our services, including but not limited to:

  • Your full name and email address;

  • Your geographical location and address information;

  • Information regarding your service needs and requirements; and

  • Responses to surveys and questionnaires about your situation and preferences.

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1.3 Automatically Collected Information
When you use our website, we automatically collect certain information about your device and usage, including but not limited to:​​​

  • Technical information about your web browser and operating system;

  • Your Internet Protocol (IP) address and time zone settings;

  • Cookie data and similar tracking technologies; and

  • Usage data collected through Google Analytics and Wix Analytics.

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2. Use of Information
We utilize the information we collect for the following purposes:​​

  • To facilitate connections between you and relevant service providers;

  • To communicate with you regarding our services and your requests;

  • To send you marketing communications and promotional materials;

  • To analyze and improve our website performance and user experience; and

  • To comply with legal obligations and enforce our terms of service.

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3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:​

  • With service providers we recommend to fulfill your service requests;

  • With third-party analytics providers who assist us in analyzing website usage;

  • As required by law or in response to valid requests from public authorities; and

  • In connection with, or during negotiations regarding, any merger, sale, or transfer of our business assets.

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Your express consent to share your contact information and service requirements with our recommended providers is obtained through your use of our services.

 

4. Data Security
We implement reasonable security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include:​

  • Encryption of data in transit;

  • Secure storage of personal information;

  • Limited access to personal information by employees and contractors; and

  • Regular security assessments and updates.

 

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or anonymize it.
 

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6. Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at BookItHomeHQ@gmail.com.
 

7. Your Rights and Choices

 

7.1 General Rights
You have the following rights regarding your personal information:​

  • The right to access your personal information in our possession;

  • The right to request deletion of your personal information;

  • The right to opt out of marketing communications;

  • The right to update or correct your information; and

  • The right to withdraw consent where processing is based on consent.

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7.2 State-Specific Privacy Rights
Depending on your state of residence, you may have additional rights under applicable state law:
 

California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the following additional rights:​

  • The right to know what personal information we collect and how we use it;

  • The right to delete personal information we have collected;

  • The right to opt-out of the sale of personal information (note: we do not sell personal information);

  • The right to non-discrimination for exercising CCPA rights; and

  • The right to designate an authorized agent to make requests on your behalf.

 

California's "Shine the Light" law permits users who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes.
 

Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the following additional rights:​

  • The right to confirm whether we are processing your personal data;

  • The right to correct inaccuracies in your personal data;

  • The right to data portability; and

  • The right to appeal a denial of your privacy rights request.

 

Other State Laws
Residents of Colorado, Connecticut, Utah, and other states may have similar rights under their respective state laws.

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7.3 Exercising Your Rights
To exercise any of these rights, please contact us at BookItHomeHQ@gmail.com. We will respond to your request within the timeframe required by applicable law.

 

We may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights.
 

8. Third-Party Websites and Services

Our Services may contain links to other websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We recommend reviewing the privacy policies of any third-party websites you visit.
 

9. Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email or through our Services prior to the changes becoming effective. Your continued use of our Services after any changes indicates your acceptance of the modified Privacy Policy.
 

10. International Users
Our Services are intended for users located within the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws of the United States might not be as comprehensive as those in your country. By using our Services, you consent to your information being transferred to the United States for processing consistent with this Policy.​​

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